top of page
Shipping & Returns
Made with care, just for you.
Many physical products from The Nook Within are created especially for you after your order is placed. Because these pieces are made to order, a little extra time may be needed before they're on their way.
Shipping
Once your order is placed, it will move into production before shipping. Production and delivery times vary
depending on the product and destination.
When tracking is available, you'll receive shipping information so you can follow your order along the way.
Please double-check your shipping address before placing your order. If you notice an error, contact hello@thenookwithin.com as soon as possible.
Returns & Exchanges
Because our physical artwork and journals are created on demand, we aren't able to accept returns or exchanges for change of mind, incorrect size selections, or other non-defective items.
Something Arrived Wrong?
Please reach out — we'll make it right.
If your order arrives damaged, defective, or incorrect, email hello@thenookwithin.com within 30 days of delivery with:
-
Your order number
-
A brief description of the issue
-
Clear photos showing the problem
We'll review the issue and work with you toward an appropriate replacement or resolution.
Digital Products
Because digital products are delivered electronically and cannot be returned, digital purchases are generally non-refundable once delivered.
If you experience a problem accessing or downloading your purchase, please contact us. We'll be happy to help.
Questions?
Not sure about something before you order? We'd rather you ask.
hello@thenookwithin.com
bottom of page